Shipping policy

Delivery Charges: A flat rate of Rs. 200 applies to all orders.
Order Processing Time: Orders placed during business hours are processed within one working day. Orders received on weekends or public holidays will be handled on the next business day.
Product Availability: If an item in your order is unavailable, our team will notify you promptly and provide an alternative solution if possible.
Delivery Timeline: Standard delivery time is 3-5 working days, depending on your location.
Returns for Opened Products: For hygiene and quality reasons, we do not accept returns of opened or used items.
Customer Support: For shipping-related queries, contact us at 03008923233 or email us at neverfadepk@gmail.com.
Order Changes or Cancellations: Neverfade reserves the right to modify or cancel orders at its discretion. Customers may also request changes or cancellations before their order is processed.
Exchanges Policy: Exchanges for online purchases are only handled through our e-commerce platform. We do not offer in-store exchanges for items purchased online.
Promotional Gift Policy: Complimentary gifts or promotional items are limited to one redemption per address per campaign.