Refund policy

Returns & Refunds Policy

• Eligibility for Returns:   
  Returns are accepted within 7 days of delivery if the following conditions are met:

1.      The product is unused, unopened, and in its original packaging.

2.     The return request includes proof of purchase (e.g., order confirmation or receipt).

• Non-Returnable Items:

1.      Products that have been opened, used, or damaged after delivery.

2.  Items purchased during clearance sales or as part of promotional bundles.

• Refund Process:

1.   Refunds are processed to the original payment method within 7-10 business days of receiving and inspecting the returned items.

2.   Shipping charges are non-refundable unless the return is due to an incorrect or defective product.

• Return Shipping Costs: Customers are responsible for the cost of return shipping unless the product was incorrect or defective upon delivery.
• How to Request a Return:        
  To initiate a return, email neverfadepk@gmail.com with your order number, details of the product, and the reason for return. Our team will guide you through the process.